rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 9336596354
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to securely authenticate your account. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try waiting for the allotted time or seek assistance through the app's live chat support. If you still encounter issues, the support system can provide further help.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, and you should be able to log in and start playing easily.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be earned from gaming activity, excluding bonus amounts. This means you can't withdraw bonus rewards, only the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and up-to-date within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Submission of these details is mandatory for continued use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, delays in payments can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount, but not the bonus itself. The bonus earnings are for gaming purposes only and cannot be transferred or withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
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